Shipping policy



Shipping policy

Shipping within Hellas



There are basically two ways of shipping: by courier or by post office at your door (1-3 work days) and the maximum weight is 30 kg or by haulier without weight restriction (1-4 work days, but you have to collect your order from the head office of the transport agency). All shipping costs are paid for by the recipient.

Shipping costs by post office at your door is 4,34€ at 2 kg, to 28,42€ at 30 kg. Costs may exceed these charges either because of the volume of the products or because your area may be characterized as inaccessible by the courier companies.


ATTENTION!: Shipping by courier to some isolated areas is still impossible. In these cases, shipping is made by post.


For heavy objects it is cost effective to send them to you by haulier (transport agency). The charge in this case start from 2€ per package depending on the haulier (i.e. if 4, 5-litre containers are in a cardboard box,  this is considered one package and therefore costs 5€ to go to Thessaloniki. If a 5-litre container in on its own, this is also a package and costs 5€ to go to Thessaloniki) and the volume of the package while COD is not accepted in this case. You have to make full payment in the aforementioned banks. 

Your order will be sent to the address you have indicated by post or by the haulier we collaborate with. After the confirmation of your order, and when payment is made in full, we proceed to the immediate shipping of your order.




Shipping outside Hellas



•    Shipping abroad takes place by post or courier depending on the country of dispatch,and maximum 20kgr



Courier


For most of the countries-members of the EU (Austria, Belgium, Germany, Denmark, Estonia, Ireland, Spain, Italy, Croatia Latvia, Lithuania, Luxembourg, Malta, Great,Britain,N, Holland, Hungary, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Czech Republic, Finland.) shipping costs start at  22,76€ and go up for every 0,5 kilo.and maximum 30kgr

For Cyprus, shipping costs start a 19,92€ and goes up for every 0,5 kilo, and maximum 30kgr

For heavy objects it is cost effective to send items by haulier (with collection of your order from the head office of the transport agency) after a telephone consultation.


Shipment abroad cannot be made COD. Oliveoilkalamata.com can dispatch is products worldwide. For every change in your order you’ll be informed by e-mail. Our company is not responsible for any duties and taxes which apply in your country.


Conditions of shipment

Orders will be dispatched only when the following conditions of shipment are met: to be able to communicate with you about your order and its dispatch you have to notify us of a valid e-mail address and a valid telephone number which must be in operation until the completion of your order. The shipping address must be completed correctly and fully. Payment must have been made in full.


Prices

Prices may change without prior notice. Nevertheless, charges for orders which are in progress will be made with the prices effective on the day the order was placed. 

Invoices

Invoices can be issued to legal people. All necessary information must be filled in in the appropriate cell of the order form. An invoice can be issued, if requested, by the customer.