Personal Data

Personal Data


Registration as a member to is governed by the terms that follow. If a visitor-user does not agree with the Terms, he should not proceed with this procedure.

The visitor, after having given his personal data, has to choose a username (username/email) and a password. With these, he can make use of the services of 

In addition to these, specific information is asked in order to ensure the legality of the transaction and issue the legal invoices as well as for the protection of those taking part in the transaction. It is possible that information concerning the visitor/member be asked (name, profession, e-mail, date of birth etc.) so that he can be informed about services that might be of interest to him, if he agrees to. Under no circumstances are promotion messages sent to the user, if he doesn’t choose the corresponding service of promotion material.

Finally, it is possible that information, which is disconnected to the personal data of the user/member, is gathered for statistical purposes. This procedure complies with the legislation concerning the protection of personal data. Any personal information which is shared by the user/member on any of the pages or services of the website, is solely used for smooth operation of the corresponding page and the legality of the transaction, and is not allowed to be used by a third party, if the law N.2472/97, which protects personal data, is not adhered to as is in effect every time. 

All personal data shared in is solely used by the “Company” the services of which the member has chosen in order to support, promote or execute a transaction. operates under Hellenic and Union law and safeguards all personal data submitted by the user/member for as long as he is registered in any of its services. Such data is deleted when there is no longer a transaction.

The account owner (member) is responsible for the use of his password as well as for keeping it safe and secret and has to notify immediately if a third party has made unauthorized use of his account or if his email account has been breached (hacked). reserves the right to automatically ban a user/member from using its website and its services if these terms are breached.

The data kept on record can be forwarded to the appropriate judicial, police or administrative authorities should we be requested to legally and according to the laws in effect. The user has the right, according to the law concerning the privacy of communications, to be informed and to object as it is stated in articles 11 to 13 of law 2472/1997.


It is necessary to give us your attention, in order to ensure that you have been informed for the process of your data.

Data we process 

We maintain the personal data and information for requests, comments or orders included to your e-mail.

Why we process your data

We process your data to the extend strictly necessary to analyze your request or your comment or the order you have made and to proceed to the applicable actions, in order to enhance our relationship and to improve our products. 

In some cases we may use your data to:

•    Comply with our legal obligations.

•    Protect our rights and our legal claims.

•    Enhance our long - term economic value and protect our general corporate interest.

Timeframe for processing the data 

We process you data only for the period which is necessary to analyze and proceed to the appropriate actions. After that period we maintain your data only when necessary to protect our rights and our legal claims or our compliance with our legal obligations. We carry out periodic examination of the data that we maintain stored and we proceed to their erasure, when they are no longer necessary for the fulfillment of the above purposes.

Recipients of Data

Ιn some cases we may disclosure the data to third parties, if necessary to fulfill the purpose of their process. Third parties may are:

•    Companies providing transport, postal and telecommunication services for the performance of the contract between us.

•    Lawyers, competent judicial authorities or other authorities, services, bodies, non-judicial institutions, disciplinary and internal Boards, public officers (indicatively enforcement officers, notaries), and third parties (indicatively court or private experts and technical consultants, arbitrators or mediators). This disclosure takes place only if it is necessary for the protection of our rights and our legal claims.

We will transfer your data to a third country only if that country provides adequate protection of the data and if absolutely necessary in order to contact you or to protect our rights and our legal claims.

Your rights

Which rights you have

To protect your data, you have the following rights, as specified by the relevant legislation:

•    Right of access

Right to be informed for the processing of your data and right to receive a copy of your data.

•    Right to rectification

Right to ask for the rectification or the completion of your data.

•    Right to erasure 

Right to obtain the erasure of your data. We will fulfill this right:

o    If your data are no longer necessary for the purposes for which they were collected.

o    If you exercise the right to object.

o    If your data were processed unlawfully.

o    If the data have to be erased with compliance with a legal obligation.

•    Right to restriction of processing

Right to highlight the data, aimed to restrict the processing. This right is fulfilled:

o    When you contest the accuracy of the data.

o    When the processing is unlawful and request the erasure of the data instead of the restriction of their use.

o    When you exercise the right to object, pending the verification whether the legitimate grounds for the processing override your interests, rights and freedoms.

•    Right to object 

You have the right to object to processing of your data which is conducted for the purposes of our own legitimate interests or of third parties.

How to exercise them

You can exercise your rights filing a request to our company:

Address: HELLENIC ORGANIC FOOD OE., Data Protection Officer, 

5 Klada, P.C. 24133, Kalamata

Τel: (0030) 2721 500508

M: 6977704049


You will be promptly informed οn the progress of your request. If legitimate reasons prevent us to fulfill you rights, we will inform you for the reasons of our denial.

Right to lodge a complaint

If you consider that your data are being processed unlawfully, you have the right to lodge a complaint with the Personal Data Protection Authority. Τhe data of the Authority are the following: 

Address: Kifissias 1-3, 115 23 Athens, Greece

Tel: (0030) 210 6475600

Fax: (0030) 210 6475628